Our Staff
Our Staff
Our staff is comprised of dedicated and licensed professionals with the experience to answer all your questions regarding our services. Please feel free to contact any of our staff members at any time.

Chris Powers
Funeral Director
Chris is a lifelong resident of the Valley. He began his career in Funeral Service in South Deerfield. In 1988 he received his degree in Mortuary Science and a Bachelor’s Degree in Business. In 2017, Chris was invited to partner and manage both Ratell & Tylunas Funeral Homes to provide experienced and dignified services to their families. Chris is looking forward to continuing the tradition of providing unparalleled service and dignity with these two Funeral Homes, who have a combined history of over 200 years serving families in Chicopee, Springfield, Indian Orchard, Ludlow and the surrounding areas.
Chris has served as a former Disaster Mortuary team member, member of the Lions club, Holyoke St. Patrick's Day Parade Committee, Chicopee Chamber of Commerce, Three County Fair Association. Chris looks forward to a new era with both Homes, establishing relationships with families and continuing the quality care of the families he's serve in the past.

Chris Powers
Funeral Director
Chris is a lifelong resident of the Valley. He began his career in Funeral Service in South Deerfield. In 1988 he received his degree in Mortuary Science and a Bachelor’s Degree in Business. In 2017, Chris was invited to partner and manage both Ratell & Tylunas Funeral Homes to provide experienced and dignified services to their families. Chris is looking forward to continuing the tradition of providing unparalleled service and dignity with these two Funeral Homes, who have a combined history of over 200 years serving families in Chicopee, Springfield, Indian Orchard, Ludlow and the surrounding areas.
Chris has served as a former Disaster Mortuary team member, member of the Lions club, Holyoke St. Patrick's Day Parade Committee, Chicopee Chamber of Commerce, Three County Fair Association. Chris looks forward to a new era with both Homes, establishing relationships with families and continuing the quality care of the families he's serve in the past.

Allerlaroo Bessette
Location Manager
Allerlaroo (Roo) L. Bessette is the Location Manager at Tylunas Funeral Home. She is a Type 6 Funeral Director, beginning her career in funeral service in 2014. She holds Associates degrees in Applied Mortuary Science and Liberal Arts, and a Bachelor of Arts in the Aesthetics of Death. Roo was raised in Shutesbury, Massachusetts. She began a 10-year career as a CNA at 19, primarily caring for the elderly in long term care on dementia units. The reverence she felt when residents passed away inspired Roo to pursue a degree in Mortuary Science, which she obtained from Lincoln College of New England. She has worked at funeral homes across Western Massachusetts, including Ahearn Funeral Home, where she met her dear friend and mentor, the late Michael Ahearn. Roo lives in Springfield with her husband Randall and her stepdaughter Geneva. She has many artistic hobbies, such as oil painting, reupholstering antique furniture, and creating Victorian style lampshades. Roo joined Milestone Funeral Partners in December of 2023. She is passionate about her service to those in her care and believes fiercely in treating people with compassion, kindness, and empathy.

Allerlaroo Bessette
Location Manager
Allerlaroo (Roo) L. Bessette is the Location Manager at Tylunas Funeral Home. She is a Type 6 Funeral Director, beginning her career in funeral service in 2014. She holds Associates degrees in Applied Mortuary Science and Liberal Arts, and a Bachelor of Arts in the Aesthetics of Death. Roo was raised in Shutesbury, Massachusetts. She began a 10-year career as a CNA at 19, primarily caring for the elderly in long term care on dementia units. The reverence she felt when residents passed away inspired Roo to pursue a degree in Mortuary Science, which she obtained from Lincoln College of New England. She has worked at funeral homes across Western Massachusetts, including Ahearn Funeral Home, where she met her dear friend and mentor, the late Michael Ahearn. Roo lives in Springfield with her husband Randall and her stepdaughter Geneva. She has many artistic hobbies, such as oil painting, reupholstering antique furniture, and creating Victorian style lampshades. Roo joined Milestone Funeral Partners in December of 2023. She is passionate about her service to those in her care and believes fiercely in treating people with compassion, kindness, and empathy.

Caitlyn Dubay-Martin
Apprentice & Administrative Manager
Caitlyn (Feeley) Dubay-Martin has lived in western Massachusetts her entire life. After graduating from Chicopee Comprehensive High in 2018, she proceeded to play soccer and study Communications and Marketing at Holyoke Community College, earning her associate’s degree in 2021. Shortly after, she joined the Tylunas & Ratell team in July as the administrative coordinator. Caitlyn is currently attending Cape Cod Community College in Bridgewater, MA to earn her degree in Mortuary Science and Funeral Services.
Caitlyn volunteers with many organizations including the Miracle League of Western MA, and Griffin’s Friends. She is a retired Nationally Qualified Irish dancer, and a professional Irish Dance Makeup artist with Eire Beauty. Caitlyn is also on the Springfield St. Patrick's Parade Committee and is the chair of the Float Committee. In 2023, Caitlyn had the honor of being named the Springfield Colleen and was awarded the Mossie & Kathleen Murphy Scholarship.

Caitlyn Dubay-Martin
Apprentice & Administrative Manager
Caitlyn (Feeley) Dubay-Martin has lived in western Massachusetts her entire life. After graduating from Chicopee Comprehensive High in 2018, she proceeded to play soccer and study Communications and Marketing at Holyoke Community College, earning her associate’s degree in 2021. Shortly after, she joined the Tylunas & Ratell team in July as the administrative coordinator. Caitlyn is currently attending Cape Cod Community College in Bridgewater, MA to earn her degree in Mortuary Science and Funeral Services.
Caitlyn volunteers with many organizations including the Miracle League of Western MA, and Griffin’s Friends. She is a retired Nationally Qualified Irish dancer, and a professional Irish Dance Makeup artist with Eire Beauty. Caitlyn is also on the Springfield St. Patrick's Parade Committee and is the chair of the Float Committee. In 2023, Caitlyn had the honor of being named the Springfield Colleen and was awarded the Mossie & Kathleen Murphy Scholarship.

Kristen Russell May
Director of Advance Planning
Kristen was born and raised in Charlton, MA and graduated from Marianhill Central Catholic High School. After high school, she attended Mount Ida College, graduating in 1991 and started her career in funeral service. Kristen has worked for over 30 years at several funeral homes in Worcester County. She has dedicated her life to serving families in their time of need and has taken great pride in her work.
After over 30 years as a licensed funeral director and embalmer, Kristen decided to shift her focus to serving families before their time of need. As an advanced planning specialist, she enjoys going out to the community and educating people about the benefits of preplanning funerals. She is knowledgeable about the rules and laws that are associated with the preplanning process.
Kristen lives in Charlton with her husband James, two sons Luke & Joshua and German Shepard, Ginger. She loves attending her son’s hockey games, gardening and spending time with her family.

Kristen Russell May
Director of Advance Planning
Kristen was born and raised in Charlton, MA and graduated from Marianhill Central Catholic High School. After high school, she attended Mount Ida College, graduating in 1991 and started her career in funeral service. Kristen has worked for over 30 years at several funeral homes in Worcester County. She has dedicated her life to serving families in their time of need and has taken great pride in her work.
After over 30 years as a licensed funeral director and embalmer, Kristen decided to shift her focus to serving families before their time of need. As an advanced planning specialist, she enjoys going out to the community and educating people about the benefits of preplanning funerals. She is knowledgeable about the rules and laws that are associated with the preplanning process.
Kristen lives in Charlton with her husband James, two sons Luke & Joshua and German Shepard, Ginger. She loves attending her son’s hockey games, gardening and spending time with her family.